Refund Policy

1. General Refund Policy

All payments made towards consultations, reports, remedies, courses, or any other services offered by Vedic Destiny.in are generally non-refundable, except in circumstances specifically mentioned in this policy.

2. Appointment Booking

• Your appointment is confirmed only after successful receipt of the payment.
• The consultation time is exclusively reserved for you, and therefore, missed appointments cannot be allocated to another client.

3. Missed Appointment / No-Show

If you fail to attend the consultation at the scheduled date and time without prior notice, the appointment will be treated as a No-Show. In such cases:

• No refund will be issued.
• The consultation fee will be forfeited.
• The appointment shall be considered completed for billing purposes.

This includes situations where:

• You forget your appointment.
• You are unavailable.
• You fail to answer calls.
• Your internet connection or device is not functioning.
• You provide an incorrect contact number or email.
• You join after the consultation slot has substantially elapsed.

4. Late Arrival

Clients are expected to join the consultation on time. If you arrive late:

• The consultation may be shortened to avoid affecting subsequent appointments.
• The consultation will end at the originally scheduled time.
• No additional time or refund will be provided.

If the delay exceeds 15 minutes (or any duration specified by Vedic Destiny.in), it may be treated as a No-Show.

5. Cancellation by the Client

Appointments cancelled:

• More than 24 hours before the scheduled consultation may be eligible for one complimentary rescheduling (subject to availability).
• Within 24 hours of the appointment are generally not eligible for any refund.
• Within 2 hours of the appointment or after the scheduled time are considered No-Shows.

Refunds are generally not provided for client-initiated cancellations.

6. Rescheduling Policy

• Clients may request rescheduling at least 24 hours before the scheduled appointment.
• Rescheduling is subject to:
  • Availability of appointment slots.
  • Approval by Vedic Destiny.in.
• Repeated requests for rescheduling may be declined.
• Appointments cannot be rescheduled after the scheduled consultation time has passed.

7. Failure to Provide Required Information

Certain services require accurate birth details, photographs, floor plans, property details, questionnaires, or other information. If the client:

• submits incorrect information,
• delays submission,
• fails to provide required details,

resulting in delay or inability to provide the service, no refund shall be applicable. The accuracy of the consultation depends entirely upon the information provided by the client.

8. Customized Reports and Personalized Services

Once work has commenced on:

• Horoscope Analysis
• Kundli Reports
• Numerology Reports
• Vastu Reports
• Personalized Remedies
• Gemstone Recommendations
• Name Correction
• Signature Analysis
• Business Consultation
• Any customized report or document

no refund shall be granted. Since these services involve significant professional time and personalized effort, they cannot be cancelled once preparation has begun.

9. Digital Products

Payments made for downloadable reports, e-books, PDFs, courses, recordings, or any digital content are non-refundable once access has been granted or the content has been delivered.

10. Remedies and Spiritual Guidance

Astrology, Numerology, Vastu, and spiritual guidance are based on traditional knowledge, experience, interpretation, and professional judgment. Since results depend upon numerous personal, karmic, environmental, and practical factors beyond our control:

• No refund shall be issued based on dissatisfaction with predictions or guidance.
• No refund shall be issued because expected results were not achieved.
• No guarantee is made regarding specific outcomes.

11. Payment Failure

If a payment fails but the amount is debited from your bank account:

• Please wait for the payment gateway or banking system to complete reconciliation.
• Most failed transactions are automatically reversed by the respective bank or payment gateway within the timelines prescribed by them.
• If the payment is received by Vedic Destiny.in after reconciliation, your booking will be confirmed accordingly.

12. Duplicate Payments

If you accidentally make multiple payments for the same appointment or service:

• The duplicate amount will be verified.
• After successful verification, the excess payment will be refunded to the original payment method.
• Processing may take 7–15 business days, depending on banking and payment gateway procedures.

13. Cancellation by Vedic Destiny.in

If Vedic Destiny.in is unable to conduct the consultation due to:

• unforeseen circumstances,
• technical failure,
• medical emergency,
• unavoidable personal reasons,
• force majeure events,

the client will be offered either:

• a rescheduled appointment, or
• a full refund, at the sole discretion of Vedic Destiny.in where rescheduling is not reasonably possible.

14. Technical Issues

If a consultation cannot be completed due to technical issues originating from Vedic Destiny.in, the remaining consultation may be rescheduled at no additional cost.

Technical issues on the client's side—including internet outages, device malfunction, software issues, or power failure—do not qualify for a refund.

15. Refund Processing

Where a refund is approved:

• Refunds will be processed only through the original payment method, wherever feasible.
• Processing may take 7–15 business days, depending on banks, card issuers, UPI providers, or payment gateways.
• Any payment gateway, banking, or transaction charges (where non-refundable) may be deducted, if permitted by applicable law.

16. Chargebacks and Payment Disputes

Initiating an unjustified chargeback or payment dispute after receiving the service may result in:

• suspension of future services,
• cancellation of appointments,
• recovery proceedings where legally permissible.

Clients are encouraged to contact us first for any payment-related concerns.

17. Force Majeure

No refund or compensation shall be payable for delays or inability to provide services caused by circumstances beyond reasonable control, including but not limited to:

• natural disasters,
• pandemics,
• government restrictions,
• war,
• strikes,
• power failures,
• internet outages,
• cyber incidents,
• payment gateway failures,
• or other force majeure events.

Where feasible, appointments may instead be rescheduled.

18. Refund Request Procedure

To request a refund in eligible cases, please contact us with:

• Full Name
• Registered Mobile Number
• Registered Email Address
• Transaction ID
• Payment Date
• Service Booked
• Reason for Refund Request

All refund requests are reviewed individually, and the decision of Vedic Destiny.in shall be final, subject to applicable consumer protection laws.

19. Limitation of Liability

The maximum liability of Vedic Destiny.in in any circumstance shall not exceed the amount actually paid by the client for the specific service in question.

Vedic Destiny.in shall not be liable for any indirect, incidental, consequential, special, or business losses arising from the use of its services.

20. Compliance with Applicable Laws

This Refund Policy shall be governed by and interpreted in accordance with the laws of India. Nothing in this policy limits or excludes any statutory rights available to consumers under applicable law, including the Consumer Protection Act, 2019, where such rights cannot be lawfully excluded.

Contact Us

For any questions regarding this Refund Policy or refund eligibility, please contact: